Conditions of sale

Conditions of Sale

  1. Return Policy

Please contact our company before returning the goods.

You can return the goods within 30 days of delivery. The goods have to be unused.

If the goods have been damaged or used, we will not refund it.

Ensure you enclose your contact details with the return parcel and if possible, let us have a tracking number and a short description of the problem.

We recommend that you get a proof of postage as well as a ID of the package as it would make it easier to track the package if it is returned to us.

If you have paid following an invoice, we would need your bank account details in order to return the money. Please send this information to us via email.

 

  • Delivery

If you wish to return the goods, please forward a receipt of other proof of purchase. Please send the goods to the following address: Jagt Juvelen. Kessel Alle 38, DK-2791 Dragoer, Denmark.

 

You are solely responsible for payment of your own delivery costs when you return the goods. Delivery costs are not refunded. If you receive a refund, delivery costs will be deducted from the refund. It varies how long it takes to refund a product, depending on where you live.

If you return goods with a value of more than DKK500 (approx. UK£55 or USD75), you should send the product as a parcel for insurance purposes with tracking, as we cannot guarantee delivery.


  1. Refund Policy

You can receive a refund within 30 days of delivery. If more than 30 days have passed, we can offer an exchange of your purchase.

The goods can be returned unused and in the same condition as when you received it in its original packaging.

 

  • Refunds

As soon as we receive and have examined the goods you have returned, we will confirm receipt by email. We will also let you know whether we will refund you or not.

If the refund has been approved, the amount will be credited to your card or bank account depending on your method of payment.


  • Delayed or missing refunds

If you have not received your refund, please check your bank account or your card provider. It can take some time before the refund is showing on your statement.

If you have done all this and the refund is still not on your statement, please contact us on jagtjuvelen@stormrodaktivlaering.dk

 

  • Exchanges

We only exchange goods if they are faulty or have become damaged prior to delivery.

If you wish to exchange the goods, please send a mail to us on  jagtjuvelen@stormrodaktivlaering.dk

And return the goods to: Jagt Juvelen. Kessel Alle 38, DK-2791 Dragoer, Denmark

 


  1. Privacy Policy

 

  • What are you doing with my information?

When you buy goods through our company, we collect your information that you give us, i.e., name, address, email, phone, as part of the purchasing and sales process.

When you visit our site, we receive your IP address automatically which gives us information about your browser and operation system.

 

  • Email marketing

If you give your permission online, we would send you news about our products and other updates from time to time.


  • Consent

When you give us your personal information to complete a transaction, confirm an order, make agreement to a delivery or returning a purchase, you give your consent to collecting your information to be solely used in connection with the above purposes.

 

  • com

Our online presence is hosted by one.com. They deliver online shopping ensuring that we can sell our products and services to you. Your data is collected using the one.com data storing facilities and the general one.com application. They store these data on a secure server behind a firewall.

  • Payment

If you choose a payment gateway to complete your purchase, our payment gateway through a third party may be collecting your credit card information for this purpose. Please see 3.6 below.

  • Third Parties

In the main third party providers, who we use, can collect, use and publish your information to the degree necessary to deliver the services that are being provided.

Certain third party providers, such as payment gateways and others that are dealing with payment transactions, have their own privacy policies in relation to the information that we deliver to them in relation to your purchases. We therefore recommend that you familiarize yourself with their privacy policies .

Be aware that these providers may have one or several facilities in a different jurisdiction than yourself or us. So if you choose to continue with a transaction involving services from a third party provider your information could be subject to the jurisdiction of that area.

When you leave our website and is directed to a third party website or a third party application, you are no longer part of our own privacy policy or conditions of sale.

 

  • Links

When you click on links on our website, you could be directed to another site. We are not responsible for the privacy politics of other websites and therefore urge you to read the privacy policies of the website in question.


  • Security

In order to protect your personal information we put in place reasonable precautions and follow the best procedures within our trade to ensure that information is not being lost, misused, accessed, published, changed or destroyed.
when entering your credit card information, this is encrypted via SSL-technology (Secure Socket Layer) and is saved with an AES-256-encryption.

  • Legal Age of Majority

When you use his website, you declare that you are above the age of 18, that you live at your registered address and give your permission that your younger siblings may use this website.

  1. Changes to Terms of Conditions

We reserve the right to change to change our Terms and Conditions at any point, and would therefore recommend that you read these at regular intervals.

If we make fundamental changes to our Terms and Conditions, you will receive a message about this by email that this has been updated so you are aware which information we collect, under which conditions, how we use the information and how we use and publish them.

If our website is purchased by a third party or if we enter into an agreement with another company, your information would be transferred to the new owners so sales material can continue to be sent to you.

Sune Haugaard,

Kessel Alle 38, 2791 Dragør

Tlf.: 60444779                                     CVR: 40226338

E-mail: jagtjuvelen@stormrodaktivlaering.dk

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